If you’re heading to Highpoint Shopping Centre in Maribyrnong and electronics are on your list, you’ve probably noticed the JB Hi-Fi on Level 1. Here’s the practical guide to getting in touch, finding the store, and knowing what to expect before you visit.
Location: Level 1, Highpoint Shopping Centre, 120-200 Rosamond Rd, Maribyrnong VIC 3032 ·
Phone: 13 52 44 (national) or 03 9317 8277 ·
Store Type: Electronics retailer ·
Services: In-store purchases, online order pick-up, repair services
Quick snapshot
- Store is located on Level 1, Highpoint Shopping Centre (JB Hi-Fi official store page)
- Contact via 13 52 44 or live chat (JB Hi-Fi store page)
- Stock includes TVs, computers, tablets, headphones, speakers, mobile phones (Highpoint mall directory)
- Exact store-specific phone number – the mall directory and JB Hi-Fi’s own page disagree (Highpoint centre vs JB Hi-Fi)
- Current promotions and catalogue availability offline (JB Hi-Fi store page)
- Exact location within Level 1 (e.g., near which anchor store) is not specified in any source (Highpoint centre)
- No recent changes to store hours reported – consistent across sources since late 2024
- Check the JB Hi-Fi Highpoint page for seasonal catalogue before visiting
Four key facts, one pattern: the phone number tells you more about how JB Hi-Fi runs its store support than you might expect. The company routes most customer contact through a national line rather than a dedicated store number.
| Detail | Value | Source |
|---|---|---|
| Address | Level 1, 120-200 Rosamond Rd, Maribyrnong VIC 3032 | Official store page |
| Phone (national) | 13 52 44 | JB Hi-Fi store page |
| Phone (mall directory) | 03 9317 8277 | Highpoint Shopping Centre |
| Centre | Highpoint Shopping Centre, Level 1 | Highpoint centre |
| Store type | Consumer electronics retailer | JB Hi-Fi (company site) |
| Product range | TVs, computers, laptops, tablets, headphones, speakers, phones | Highpoint mall directory |
The catch: if you call the mall directory number, you may get the centre’s front desk, not the store directly. JB Hi-Fi’s own page deliberately avoids a direct store number, routing calls through 13 52 44 or live chat instead.
What are the opening hours of JB Hi-Fi Highpoint?
Regular trading hours
According to the Highpoint Shopping Centre mall directory (centre-operated listing), JB Hi-Fi operates on the following schedule:
- Monday – Wednesday: 9:00 AM to 6:00 PM
- Thursday – Friday: 9:00 AM to 9:00 PM
- Saturday: 9:00 AM to 7:00 PM
- Sunday: 10:00 AM to 5:00 PM (JB Hi-Fi store page search snippet)
The Waze community listing suggests Saturday 9–6 and Sunday 10–5 (Waze (community-sourced data)), but the mall directory is the authoritative source for centre-wide hours. The discrepancy on Saturday (7pm vs 6pm) highlights that it’s wise to verify on the day.
Are there special holiday hours?
Highpoint Shopping Centre adjusts hours on public holidays, and JB Hi-Fi follows the centre’s schedule. The Highpoint website (centre operator) posts holiday variations. For Christmas and Easter, expect reduced hours or closures. JB Hi-Fi’s contact page (company customer support) notes that customer support hours differ from store hours: 9am–8pm weekdays, 9am–6pm Saturday, 10am–6pm Sunday (AEST).
What is the phone number and address of JB Hi-Fi Highpoint?
Street address and location
JB Hi-Fi Highpoint is on Level 1 of Highpoint Shopping Centre, 120-200 Rosamond Road, Maribyrnong VIC 3032 (JB Hi-Fi store page (official company directory)). The mall directory uses a slightly different address format – Level 1, 159-163 Rosamond Rd (Highpoint centre (mall directory)) – but both refer to the same physical store.
Direct phone line: a source of confusion
The Highpoint Shopping Centre (mall-operated listing) lists 03 9317 8277 as the store phone. However, JB Hi-Fi’s own store page (company customer portal) instructs customers to call 13 52 44 or use live chat. A third-party directory, National Product Review (consumer review aggregator), shows (03) 9236 4300. The company’s store finder page (national directory) only offers live chat and the national number, not a store-specific one.
The trade-off: calling the mall number might connect you to the centre’s customer service desk, while the national number provides direct access to JB Hi-Fi’s support team, which can check stock or process orders for any store. For store-specific queries, live chat is your best bet.
What catalogues and products are available at JB Hi-Fi Highpoint?
Where to find the latest catalogue
JB Hi-Fi does not operate a store-specific catalogue page for Highpoint. Instead, the store page (company location hub) functions as a finder and does not host downloadable PDFs. The main JB Hi-Fi website (company homepage) lists current deals and the weekly catalogue online – accessible from any device. In-store, printed catalogues are often available near the entrance.
Bottom line: Shoppers looking for the latest deals should check the JB Hi-Fi website’s weekly catalogue before visiting. For the Highpoint store specifically, live chat can confirm current promotions. Both the online catalogue and in-store display are updated weekly.
Product range and special deals
The Highpoint mall directory (centre-operated listing) describes JB Hi-Fi as a destination for gaming and technology: TVs, computers, laptops, tablets, headphones, wireless speakers, and mobile phones. According to JB Hi-Fi’s corporate site (national retailer), the store also carries home appliances, consoles, and accessories.
During our research, we found a social media post from a customer: Instagram (user-generated content) praising the staff: “Oh JB HIFI staff – never, ever, stop doing your thing.” The store’s product deals typically mirror national specials, but clearance stock can vary by location.
What this means: for hard-to-find items or niche peripherals, it’s worth calling 13 52 44 first to check Highpoint’s stock – the national team can look up stock levels for any store.
Are there any photos of the JB Hi-Fi Highpoint store?
Photos of the store can be found on the JB Hi-Fi Highpoint Instagram location page (user-generated content) and on Google Maps (user-uploaded images). These provide a sense of the store layout and product displays.
Shoppers who rely on a single source for opening hours or phone numbers may encounter conflicting data. The phone number discrepancy alone could send someone to a mall desk instead of the store itself. The fix: use 13 52 44 for product queries, and the mall directory number only for centre-specific questions like parking.
Confirmed facts vs what’s unclear
Confirmed facts
- JB Hi-Fi is located on Level 1 of Highpoint Shopping Centre (JB Hi-Fi)
- Main contact is via 13 52 44 or live chat (JB Hi-Fi)
- Store hours are published on both the mall directory and JB Hi-Fi’s page (Highpoint)
- Product range covers TVs, computers, tablets, headphones, speakers, phones (Highpoint)
What’s unclear
- Which phone number actually reaches the store floor – mall directory number (03 9317 8277) or National Product Review number (03 9236 4300)?
- Whether a current catalogue is available offline (the website does not offer a downloadable version for this location)
- Current in-store promotions not listed on the national site
“Oh JB HIFI staff – never, ever, stop doing your thing.”
“The phone number confusion between the mall directory and the retailer’s own page is a real friction point for customers trying to reach the store quickly.”
For Maribyrnong shoppers, the choice is simple: use 13 52 44 or live chat for product queries and stock checks, and only the mall directory for centre-related questions like holiday hours. The phone number conflict won’t matter once you’re standing in the store – but getting that stock confirmation before the drive could save you a trip across town. For more shopping guides, check out Suzanne Grae Stores: Locator, Count & Locations Guide and Pancakes on the Rocks: Menu, Sydney Locations & Hours.
Frequently asked questions
Does JB Hi-Fi Highpoint price match?
Yes, JB Hi-Fi offers a price match policy including online and local competitor prices. Ask in-store or contact 13 52 44 for details.
Can I buy gift cards at JB Hi-Fi Highpoint?
Gift cards are available for purchase in-store and online.
What payment methods are accepted?
All major credit/debit cards, EFTPOS, Afterpay, and cash are accepted.
Is there a warranty service at this store?
JB Hi-Fi Highpoint offers warranty and repair services for products purchased in-store. Contact the store via 13 52 44 to check service availability.
Does JB Hi-Fi Highpoint offer trade-in?
Yes, the trade-in program (e.g., for phones and tablets) is available. Check with staff.
Can I pick up online orders at JB Hi-Fi Highpoint?
Yes, click & collect is available. Select “Highpoint” as your pick-up store at checkout.
Is the store accessible for wheelchairs?
Highpoint Shopping Centre is fully wheelchair accessible, including lifts and ramps to Level 1.
Ethan Cooper is Senior Reporter at Australia Focus, covering breaking stories and explainers.